This certification is a declaration of a third entity that the company is complying with a certain standard. The basic concept is that the certifying agency has to verify that all of the structures, from raw materials to staff training, from quality control to customer support, are organized in order to keep in mind the customers needs.
The goal is to provide a GUARANTEE to score, both regarding compliance to specific performance and technical features and contract terms agreed.The application of ISO 9001/2000 guarantees to customers compliance with specific organizational rules, which determine constant internal controls and which assume greater efficiency in the management of processes.
